How can I pick the language of the games?
In the survey, for each pledge level, there is a corresponding number of questions asking for each game which language it should be. You can also pick additional copies at the same price per game you paid at your pledge level and also for these you can pick the language you want. Mind that games of different languages may arrive from different locations and thus they won’t be shipped in the same box and they are likely to arrive separately.
Last updated: October 21, 2022 06:10
Can I order more games?
Yes you can! If you backed the project on Kickstarter you can also get the additional copies at the same price per game you paid on average depending on your pledge. This offer won’t be available any longer after answering the survey!
Last updated: October 21, 2022 06:12
Current Estimated Shipping Date: November 2022
Right now games are about to be ready by October 30th 2022. We are working with the shipping companies to get the games safely to the fulfillment centers. Depending on your location the game could arrive anywhere from before the middle of November and the middle of December. We will try to make the whole process as smooth and quick as possibleLast Updated At: 10/17/22
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.